Frequently Asked Questions
Everything you need to know about our premium Islamic home decor and ordering process.
What materials do you use for your wall art?
We use premium materials including high-grade brushed steel, tempered glass, and sustainable wood. Our metal art is powder-coated for durability and a matte finish, while our canvas prints use archival inks to ensure colors do not fade over time.
How long does shipping take for international orders?
Standard international shipping typically takes 7-12 business days. We provide a tracking number for every order so you can monitor your package from our workshop to your doorstep.
Is the hanging hardware included with the art?
Yes, all our wall art pieces come with pre-installed hanging brackets or hidden screws. Metal and wood pieces are designed to sit 1-2 cm away from the wall to create a beautiful 3D shadow effect.
Can I request a custom Arabic calligraphy design?
We do offer customization for specific Surahs or names. Please contact our design team via the 'Custom Order' page to discuss your specific requirements and receive a quote.
What is your return policy if the item is damaged?
We offer a 30-day satisfaction guarantee. If your art arrives damaged during transit, please take a photo and contact us immediately; we will send a replacement at no additional cost to you.
Are the designs verified by calligraphy experts?
Absolutely. Every piece of calligraphy is meticulously reviewed by experts to ensure the Arabic script is accurate, legible, and respects the sanctity of the Quranic verses.